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Customer Reviews & Stories

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Google Reviews Yelp Reviews Yellowpages Reviews
Very professional, explained my needs, at the same time,and the cost, while showing me on line what had to be don.Comfortable lobby coffee & cold drinks available.

— Google Review

Wonderful experience, they were very helpful and took the time to make sure I understood the cost and the possible plan of action that could be taken. Great customer service!

— Google Review

I trust Jones staff to check everything about my car when I come in and they never fail to do that! I can trust their repair (if needed) and am never disappointed. They have kept my older car in tip-top condition for years and I know they will continue to do that with expertise!This is especially important to me since I not only need a staff that knows my kind of old car but honestly gives me information of what my car’s status is and what I might expect! They even explain issues to me in a way that I can understand!In addition to always feeling welcome in their office, I also always feel welcome to call them when I just have a question.The entire staff has my driving welfare in mind!My thanks to the entire staff at Jones! Lucy Bell

— Google Review

I have known Mark for a couple of years now and had an opportunity to give him some business. From the initial appointment through picking up my truck, I would recommend them to anyone. Honest, knowledgeable and friendly.

— Yelp Review

Jones Auto Care is a relatively new business owned by Mark Jones who has around 30 years of experience as a mechanic. He knows all there is to know about cars, and the customers service is incredible. J.A.C. is the place to get the best car service in Carroll County, Maryland.

— Google Review

Just had them work on my wife's car. They are friendly and had the car diagnosed and fixed in one day. Very fair priced. Anyone who asks me if i know where a great shop is that wont cost them a arm or leg i will tell them yes i do. Jones auto care!

— Google Review